Terms and Conditions

Hair Riah is confident that you will love our hair and beauty products. We offer the finest quality in all our products along with well served customer service.
It is the responsibility of the salon/client/stylist to ensure complete customer satisfaction to the end user. This would include but is not limited to the consultation, selection and application of product along with any advice or counsel given regarding the chosen product. Any articles posted on Hair Riah.com are only for general knowledge and basic information and are not to be used or taken as consultation for any specific or individual needs.
Payments: Our payments options are safe, secure and convenient, Hair Riah Inc. takes all payments for items purchased at Hair Riah.com via PayPal. When checking out, you will be directed to a Hair Riah account at PayPal where you are able to make your payment via Visa, MasterCard, American Express or Discover cards. You will NOT need to set up a PayPal account, if you do not already have one. When your payment is complete, you will be redirected back to this site. The name ‘HAIR RIAH’ will show up on your credit card statement.
Order Processing: Orders are processed within 48 hours of order placement. Contingent on stock availability, orders are shipped within 48 hours of processing. Once shipped, orders arrive within the time frame possible by the carrier.
Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card.
Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as information must be verified. Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.
Returns & Exchanges: Hair Riah Inc. is committed to providing high quality products and service to our customers and takes extreme pride and confidence in our product. However if you are not satisfied, you may return within 7 days of receipt for a full refund less 10% restocking fee and original shipping costs. Hair must be returned in its original condition. Hair CANNOT be cut, colored, brushed, picked, combed or chemically altered. Hair CANNOT be washed, curled or flat ironed. Hair must be in its original packaging.
To return, please send an email to info@hairriah.com to receive Return Verification form.
Out of Stock Policy: Although Hair Riah constantly tries to keep an extensive in-stock quantity of all our products, there is a possibility that we may have a small in-stock quantity of the particular item you want to place an order for. If you have requested many items and if some of them are instantly on hand from our inventory, we will ship them to you immediately and send you the back ordered item at no added shipping charges. Out of stock items will shipped within 10 to 15 business days.
Shipping Delay Policy: Hair Riah Inc. will not be responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
Cancellation Policy: For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation after 24 hours of placing order; there will be a 20% cancellation fee charged. Shipping and handling charges are non refundable.
Disclaimer: Hair Riah Inc. will not be held responsible for any damages caused to the customer’s hair during and/or after the application process. All stylists and consumers agree to use our products at their own risk.
Rights: Individuals or entities cannot use Hair Riah, Hair Riah Inc., Hair Riah Store.com, .ca, .uk, .net or any of its divisions and affiliates, logos or script taken from its websites or promotional material without explicit consent from us. To obtain the rights to publish our logos or names on websites, magazines or other related articles please contact us.
Privacy Policy: Hair Riah Inc. will not sell, share, trade, or give away any personal information that we receive regarding our customers. We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.
Prizes and Compensation: Any purchases made at trade shows, or received as prizes or for compensatory purposes are not permitted to be exchanged or returned.
We value what you think: We value what you think and welcome your questions and comments about privacy. If you have any questions, please email us at info@hairriah.com